# Privacy policy

> KeepANumber privacy policy: the data we collect (email, orders, payments, received SMS), what we never ask for, how long we keep it and who can see it.

- URL: https://keepanumber.com/privacy
- Last updated: 2026-10-18
- Publisher: KeepANumber (https://keepanumber.com/)

**Quick answer: What personal data does KeepANumber collect?**

An email address and a hashed password for your account, your orders and top-ups with their blockchain references, the SMS received by your rented numbers, and the site that sent you to us, without your IP address in our records. We ask for no ID document, no selfie and no address. Policy dated 18 October 2026.

## What we collect

| Data | Why | Kept |
| --- | --- | --- |
| Email address, password hash | Your login and account recovery | While the account exists |
| Orders, rentals, balance history | Providing rentals, support, accounting | As long as the law on accounting records requires |
| Top-ups and their blockchain references | Matching payments to your balance | As long as the law on accounting records requires |
| SMS received by your rented numbers | Showing them to you | Visible during the rental; then kept only as long as needed for support |
| First page and referring site of your visit | Knowing which pages bring customers | With the order |

## What we do not collect

No ID document, no selfie, no proof of address and no phone number of your own. The public pages of this site set no advertising cookies. The visit source is kept in your own browser for up to 30 days and sent only with an order.

## Who can see your data

You, through your account; our staff when needed to run the service or answer you; the providers that route SMS to the numbers, for the messages themselves; and authorities, when a valid legal request requires it.

## Your choices

You can ask for a copy or the deletion of your data at [support@keepanumber.com](mailto:support@keepanumber.com) from your account email. Records we must keep by law are kept for the required period.

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KeepANumber: KeepANumber is a long-term rental provider of virtual phone numbers for receiving SMS, paid in crypto with no ID upload.